Questions, answered straight.

A field-prospecting tool for vehicle-warranty and dealer-services reps. It puts 155,981 verified dealerships across all 50 states on a live map, gives you a structured note built for the lot visit, and turns promised follow-ups into a pipeline with reminders. Solo reps use the app on iPhone or iPad; organizations add shared notes, team dashboards, and a web console for the people running the program.

Anyone selling into dealerships: independent warranty reps, brokerages, agencies, regional and national sales organizations, and the administrators behind them. If your day is lots, F&I offices, and follow-ups, it was built for your front seat.

The app is on the App Store for iPhone and iPad. Organizations also get the web console at dealermap.app/console — built for desks, tables, and bulk operations. The two read the same live data.

From state dealer-licensing records, cleaned and deduplicated — 155,981 licensed dealerships with coordinates, and phone or website coverage on most. It ships inside the app, so the map works the moment you open it.

Every dealer carries one status you set as you work: Unvisited (grey), New (green), Visited (gold), Follow-up (orange), Signed (blue), Dead (red). The map, your book, and the team views all speak that same six-color language.

Download the app, create a free account, pick your state, and start working the map. No card, no trial clock — the solo toolkit is free, and your notes sync to the cloud automatically so a lost phone never means a lost book.

Sign up at the console — the account that creates the organization is its Owner (the gold badge, and the only role that touches billing). That starts a 14-day free trial (up to 5 seats, no card to start; you add a card on the web when the trial ends). Mint invite keys in Members, send them to your reps, and admit each new sign-up from the waiting room onto your shared book.

Sign up (app or console) and paste the key when asked, or in the app go to Profile ▸ Join an organization. Keys are single-use and expire in 48 hours, so don't sit on it. You land in the organization's waiting room until you're admitted; everything you had as a solo rep stays yours.

Staff mint them in the console, and a key's rank is always strictly below its minter's: the Owner mints Regional Manager keys and everything below; Regional Managers mint District Manager, Team Lead, and Rep keys; a District Manager mints Team Lead and Rep keys for their own district. Every key is single-use and expires in 48 hours.

By design. Redeeming a key puts a new sign-up in the waiting room until you admit them — nobody lands in your shared book without a human saying yes. Admit them from the console and they're in.

Yes — that's the designed path. Join with an invite key later and your existing work comes with you under the access model; leave, and your personal work leaves with you.

The fields that actually close dealer business: lead temperature, lot size and units, current warranty setup and incumbent carrier, contacts, objections, carriers pitched, and the committed next step. Quick-fill in the car, one-handed, after the visit.

Any promised next step lands on the calendar with reminders. Overdue promises flag on the dashboard and the map before a warm lead goes cold — the app nags so you don't have to remember to.

Yes. Notes save on the device first and sync when you're back on signal — dead zones between lots don't cost you work.

The dashboard runs daily activity rings, streaks, trophies, and rank to keep the grind honest. Your streaks and goals are your own business; in an organization, your results show on the team's console — never your personal rhythm.

No. Location is used on your device only, to center the map near you — it never leaves the phone, and there is no GPS tracking of reps at any price, ever. That's a product law, not a setting.

Individual is the free solo toolkit — map, notes, sync, calendar — with optional upgrades sold in the app. Organization bands add the team layer: shared notes with attribution, dashboards, territories, roster and invite management, audit log, and the web console. Full comparison: dealermap.app/pricing.

Every band gets the complete team product. What changes is seats and the service around the software: Brokerage (≤5 seats) runs email support and self-serve onboarding; Agency (≤10) adds priority support, scheduled exports, and assisted onboarding; Regional (≤25) adds bulk operations, quarterly ops reviews, and includes Live enrichment for every seat; National (~40) adds scheduled calls, the company-domain allow-list, and SSO on request.

Google ratings and hours on dealer cards, the new-dealer radar, and unmetered area scans. Included for every seat on Regional and up; Brokerage and Agency add it for $4 per seat per month, and can turn it off any time in the billing portal.

Creating an organization starts it: 14 days, up to 5 seats, full value — Live enrichment included. No card to start; add a card on the web when the trial ends, and nothing is charged before then. When a trial ends without a card, the organization turns read-only: admins keep reading and exporting everything, every rep keeps their own work, and the team's shared book opens again the moment a card is added. If no card is added, the organization stays read-only for 90 days, then everyone sees a final export notice in the app and the console, the organization closes 14 days later, and its data is deleted 30 days after closing.

Nothing scary. Nobody gets locked out and nothing changes on your bill — the console simply shows you're over your band's included seats, and the next invite asks you to move up a band. There is no such thing as an overage charge.

Active members. Everyone active in your organization takes a seat; deactivated members don't count. When someone leaves, deactivate them and their seat frees up on the spot.

Past forty seats, or whenever procurement enters the room: monthly or annual billing, invoicing, named success manager, SSO, the read API, and the security documentation package — plus per-agreement provisioning (SCIM directory sync, contractual SLAs) built and activated at contract signing. It's priced for your team size and starts from the console, paid by invoice — the Enterprise section has the full picture, and sales@dealermap.app answers like a human.

Five, in a ladder: Owner, Regional Manager, District Manager, Team Lead, and Rep. The Owner is the account that created the organization — gold badge, and the only role that manages billing or sees the Audit trail. Regional Managers run the whole org apart from those two things. District Managers run their own district — their people, their approvals. Team Leads are senior reps with a flag, and Reps work the field.

Scope. A Regional Manager runs the whole organization — everything except billing and the Audit trail, which stay with the Owner. A District Manager runs one district: their own people, their own approvals, and Team Lead and Rep invite keys for their district.

Everyone on the team. Every note you save to the organization is visible to the whole org — teammates see your pins, your notes, and your name on them, and you see theirs. That's the point of a shared book. Only you can edit what you authored.

Everyone in your organization, you included — every note a rep saves to the org is visible org-wide, with authorship on every entry. In the console, the activity feed shows every visit, call, and signing across the org with an honest total count and a load-older pager, so what you see is the whole picture.

No. Only the note's author can edit it. Anyone can add their own visit to the same dealer, so the dealer's history grows without anyone's words getting rewritten — and nobody can overwrite what a rep authored.

Deactivation is instant and clean: the org keeps the business records the team already shared (attributed), the rep keeps what's personally theirs under the access model, and their seat frees up. No orphaned accounts, no hostage data.

In the console, under Exports & Imports: drop CSV or Excel files — several at once, each file card showing its progress. The matcher cross-references phone, name, and address, so existing dealers update instead of duplicating — and an import never overwrites a note someone worked in the field.

They come back to you. Rows the matcher can't place land in a downloadable rejects CSV with the reason on every row — fix them in the spreadsheet and re-import the file.

No. An import is data entry, not field work — it never counts as field activity, awards no XP, and credits no visits. Rings, streaks, and the team's numbers stay honest.

Yes. Complete raw CSV exports — activity, members, accounts, notes, performance, roster, and audit — ship on every band with versioned column definitions. Export stays on when a trial or subscription ends: admins keep exporting for the whole read-only period (90 days, plus 14 days after the final export notice), and after the organization closes, support sends an export on request until its data is deleted 30 days later. Your book is yours; that's brand law here.

Yes — append-only, and Owner-only. Invites, role changes, deactivations, territory assignments, settings changes, and export runs all write who-did-what-when rows that no one can edit or delete — searchable and exportable from the console by the Owner, and by the Owner alone.

In Supabase (cloud database and authentication), with row-level security policies enforcing the access model at the database — not in an app's honor system. Payment card data never touches our systems (Stripe handles it). Details: privacy policy and DPA.

The Owner — and only the Owner — in the console under Settings ▸ Plan & billing: choose a band, switch monthly/annual, manage the payment method, and download invoices through the billing portal. Regional Managers and everyone below them never see a checkout.

By Stripe, our payment processor — cards are entered on Stripe's secured checkout and your card number is never stored on our systems. Plans bill per organization (flat band price), monthly or annually in advance; annual saves 20%.

Prices are exclusive of taxes. Where we're required to collect sales tax or similar, it's calculated and itemized at checkout and on invoices. Tax-exempt organizations: send your exemption certificate to support@dealermap.app before purchasing.

Any time, in the billing portal — no phone-tree retention games. The plan runs to the end of the period you paid for; after that, the organization turns read-only: team features pause, every rep keeps their own work, admins keep reading and exporting everything, and resubscribing picks the team up exactly where it stopped. It stays read-only for 90 days. Then everyone in the organization sees a final export notice in the app and the console, the organization closes 14 days later, and 30 days after closing we delete its data for good, within ten business days (encrypted backups age out within 35 days after that). Resubscribing any time before it closes restores everything. This clock is for organizations only: the free app, and the notes on a person's own (non-organization) account, are never on it.

We retry and notify your billing contact, and service stays fully on while the retries run — it doesn't vanish over a card hiccup. If the payment still fails and the subscription ends, the organization turns read-only and the same clock as a cancellation runs: a final export notice after 90 days, closing 14 days later, and deletion 30 days after closing. Paying any time before it closes restores everything.

support@dealermap.app, or the support page. Organization bands carry response targets — 48-hour email on Brokerage, 24-hour priority on Agency and up, scheduled calls on National, and a named success manager on Enterprise.

Your account email, your organization's name if you're on a team, what you expected, what happened instead, and roughly when. Screenshots help. We can see system state, but never your password — no one from DealerMap will ever ask for it.

All published: Terms of Service · Privacy Policy · DPA · MSA. The short version of our posture: your content is yours, we never sell personal information, and the dealer database is ours.

In the app (Profile) or the console (Settings ▸ Account ▸ Delete) — it's typed- confirmation, permanent, and honored per the privacy policy. Org-shared business records stay with the organization, attributed, per the access model.